Privacy Policy for the website of Marcalliance
The purpose of this Privacy Policy is to inform you of the processing of your personal data when visiting and using the website of Marcalliance ASILB (hereinafter “Marcalliance”, “we” or “us”). We are the data controller in respect of your personal information. This privacy notice sets out the basis on which any personal information we collect from you or that you provide to us, will be processed by us.
This information on data protection is developed in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter the “GDPR”).
1. Scope
This information on data protection applies to the visit and use of the Marcalliance website www.marcalliance.com (hereinafter the “website”) on which the user can navigate around the website or use the website (i) to view the contents and information provided thorough the website, and or (ii) contact Marcalliance thorough the contact forms available in the website.
This information on data protection only concerns the processing of personal data relating to an identified or identifiable natural person (‘data subject’).
2. Data Controller
The following is the controller for the processing of your personal data:
MARCALLIANCE, AISBL
Regus Brussels EU Commission
Rond-Point Schuman 6, box 5
1040 Brussels, Belgium.
Tel. +32 2 234 78 08
Contact us: privacy@marcalliance.com
3. Data subject
We may collect and process personal data from the visitors and users to our website, members of Marcalliance, potential members, business contacts and potential suppliers (and/or from individuals associated with or depending on them).
4. Personal Data
Depending on the purpose of the processing we may collect, obtain or process the following categories of personal data:
- Identification data (name, surname)
- Contact details (email address, mobile phone number, contact title)
- Professional data (company or organisation you work for).
- Other data that the individual may provide us within the contact form available in the Website (where applicable).
5. Necessary, up-to-date information
Completion of all the fields marked with an asterisk (*) on the website forms is compulsory. Failure to fill out any of these fields could prevent the provision of the services or information requested.
You must provide truthful information; in order to ensure that the information provided is always up to date and does not contain errors, you should inform Marcalliance as soon as possible of any amendments to or changes in your personal data by sending an email to: privacy@marcalliance.com
By clicking on the “Submit” button (or similar) on such forms, you state that the information and data provided are accurate and true.
6. Purposes and legal bases
We use personal data for the following purposes:
6.1. Processing of your data when you contact us
We process your personal data to manage and deal with your contact and information requests, consultations, suggestions or eventually claims submitted by you either through the contact form available in “Contact” section of our website, corporate e-mail addresses or other forms of contact forms indicated.
We process your personal data on the basis of your consent that you may withdraw at any time. In the event that you do not consent, the query or question raised cannot be processed. In the event of a claim, we will process your personal data on the basis of our legitimate interest in defending from a claim.
We will hold your personal data in our systems until your request has been fully resolved.
6.2 Processing of your data when you contact our Member firms directly
Should you submit a request by the contact form available in “Member firms” section of our website we will process your personal data to forward the request to the point of contact (PoC) of the corresponding Marcalliance’s Member firm so the Member firm can manage and deal with your contact and information requests, consultations or suggestions and eventually claims. Since this is a controller-to-controller transfer once the request has been received by the corresponding Member firm it will process your personal data as controller to manage your request directly in accordance with their own privacy policy.
We process and transfer your personal data on the basis of your consent that you may withdraw at any time. In the event that you do not consent, the query or question raised cannot be processed.
Such Member firms may be located in other countries outside the European Economic Area. Some third countries are certified by the European Commission through so-called adequacy decisions to have a data protection standard that is comparable to the level in the European Economic Area. A list of these countries can be found here (https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en) . If a country does not have a comparable data protection standard, we ensure that data protection is adequately guaranteed by other measures, e.g. by means of standard contractual clauses of the European Commission for the protection of personal data.
We will hold your personal data in our systems until your request has been fully resolved.
7. Storage and erasure of your personal data
We store your personal data for as long and as far as it is necessary for the purposes for which they are processed.
As soon as the data is no longer required for the purposes stated in this Privacy Policy we will hold your personal data for the longest of the following periods: (i) any specific period informed by means of this Privacy Policy; (ii) any retention period that is required by law; (iii) to the valid exercise of a request for deletion or objection or (iv) the end of the liability period in which litigation or investigations might arise in respect of our services.
After the applicable retention period(s) have expired, personal data will be deleted or anonymized.
8. Categories of recipients of personal data
We may from time to time transfer or disclose your personal data to governmental and professional agencies and third parties who perform services on our behalf, such as web hosting providers, IT-providers, legal and accounting services providers and marketing services providers.
When we disclose your personal data to third parties who perform services on our behalf, we ensure that such service providers use your data only in accordance with our instructions, and we do not authorise them to use or disclose personal data except as necessary to perform services on our behalf or to comply with applicable legal obligations.
Additionally should you submit a request either through the contact form available in “Member firms” section of our website or in any other manner through our website, which concerns one of the Marcalliance’s Member firms we will forward the request to them on your behalf. You may consult the updated directory of our Member firms and their countries at any time in section “Member firms” of our website:
We may also disclose your personal data to third parties where it is required to do so by law, a regulator or for the purposes of, or in connection with, any legal proceedings, or otherwise for the purpose of establishing, exercising or defending our legal rights.
Apart from international data transfers above mentioned in Section 6.2 of this Privacy policy no more international data transfers are envisaged, unless required by law. However, depending on your request, we might need to transfer your personal data outside the European Economic Area (EEA) to develop the purposes above mentioned in this Privacy Policy to countries whose data protection laws may not be as extensive as those in the EU. When we transfer data outside the EEA, we will only transfer such personal data (i) to a country which the European Commission considers to have adequate data protections laws; or (ii) where we have put in place an appropriate data transfer mechanism, such as EU Standard Contractual Clauses, to ensure that your personal data is adequately protected.
9. Your rights
You may at any time, in accordance with the GDPR, request to us the following rights:
- Right of access by the data subject under Article 15 GDPR
- Right to rectification under Article 16 GDPR
- Right to erasure under Article 17 GDPR
- Right to restriction of processing under Article 18 GDPR
- Right to data portability under Article 20 EU GDPR
- Right to object to the processing of your personal data under Article 21 GDPR
If you have given us your consent for the processing of your personal data, you can revoke this at any time. The revocation of your consent is effective for the future. The legality of the processing of your personal data up to the time of revocation remains unaffected.
We will handle all exercise of your data subject rights in accordance with the requirements of applicable privacy law. Should you wish to exercise any of your data subject rights or have any questions about this Privacy Policy please contact using this email address: privacy@marcalliance.com
Additionally if you are dissatisfied with the way we have handled your personal data and we are unable to resolve the issue for you, you may take the matter to the Autorité de protection des données (Belgian Data Protection Authority). Further details can be found via their website at https://www.dataprotectionauthority.be/citizen.
If you exercise your rights before us, we will process your personal data collected in this context to answer your inquiry. Your personal data are processed in order to fulfil a legal obligation and shall be stored during the statutory limitation period usually of three years beginning at the end of the year in which the claim arises. Depending on the type of claim we could store your personal data for a longer period until the end of the liability period in which litigation or investigations might arise in respect of our services.
10. Cookies
Marcalliance will only use data storage and recovery devices (“Cookies”) for technical purposes as indicated in Marcalliance’ Cookies Policy, which all users should be familiar with. For more information on the cookies we use please refer to our Cookies policy.
11. Data security
Marcalliance ensures the security of your personal data by implementing appropriate technological and organisational measures to protect your personal data from loss, misuse, alteration or unintentional destruction.
This notwithstanding, the technical security of a medium such as the Internet is not impregnable and there may be willful misconduct on the part of third parties, although Marcalliance has put in place all measures within its power to prevent such misconduct.
12. Minors
Minors may not use the services available via the website without prior authorization from their parents, guardians or legal representatives. Such parents, guardians or legal representatives are the only parties responsible for all the acts performed via the website by the minors in their care, including completing forms with the personal data of such minors and ticking the accompanying boxes.
13. Other
The provisions of this Privacy policy available on our website apply in the version valid at the time of use of our website. We reserve the right to supplement and amend the content of the information on data protection provided by this Privacy policy. The updated data protection information is valid from the time it is published on our websites.
Therefore, we recommend that you review the policy each time you visit our website to ensure you are duly informed of how and why we process your personal data.
As of: 01.10.2023
